Benchmarking & Best Practices

The learning center offers an index of BPR articles, an online tutorial series, benchmarking studies, yellow pages for BPR resources, and information on reengineering toolkits and document templates for project teams.

Association of professionals interested in benchmarking and identifying the best broadcast practices that improve the overall operations of their companies.

Provides a technologybased survey methodology for organizations.

Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.

A monthly newsletter provided via email available to individuals employed by large corporations, higher educational organizations or governmental entities who are involved with benchmarking.

Brings together information systems professionals from a variety of companies to conduct targeted studies on issues related to improving performance and effectiveness.

An association of call center professionals to compare operating performance and identify the best business practices.

Association of corporations with contract management processes.

Brings benchmarking professionals together to share information to improve business processes in their industry.

Multicompany consortium dedicated to identifying best practices in Internet Industry Strategies.